This Privacy Policy explains how Paradise Homestay uses and protects any information that you provide when you visit our website or make a booking with us. Paradise Homestay is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy. We may update this policy from time to time by updating this page. You should check this page occasionally to ensure that you agree with any changes.

Information We Collect

We may collect the following information:

• Name
• Contact information including email address and phone number
• Address
• Payment information (handled securely by RazorPay)
• Other information relevant to guest preferences or surveys, if required

Purpose of Information Collection

We collect and use your information for the following reasons:

• To confirm bookings and provide room services
• Internal record-keeping
• To improve our services and enhance your guest experience
• To periodically send promotional emails about new offers, services, or other information that may interest you
• To contact you for market research purposes by email or phone
• To customize our website to better suit your preferences

Sharing of Information

We may share your information with our Channel Manager to manage bookings and distribute inventory with other Online Travel Agencies (OTAs). We do not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

Security of Guest Information

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Data Retention

Guest information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

Cookies

A cookie is a small file placed on your computer’s hard drive with your permission. Cookies help us analyze web traffic and understand visitor behavior on our website. We use cookies to identify which pages are being used, which helps us improve our website to better suit your needs. We use this information only for statistical analysis, and the data is removed from the system afterward. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling Your Personal Information

You have choices regarding the collection and use of your personal information:

• Whenever you are asked to fill in a form on the website, look for the box to indicate that you do not want your information to be used for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by contacting us at support@paradisehomestaypune.com.

If you believe any information we are holding on you is incorrect or incomplete, please contact us at:

• Address: 166, Jijau Nagar Lane No 10, College Road, Jadhav Nagar, Wadgaon BK, Pune, Maharashtra, 411041
• Phone: +91 9060604029
• Email: support@paradisehomestaypune.com

We will promptly correct any information found to be incorrect.